Privacy Policy

TrueEdge Paint LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and project details when you request an estimate or contact us. We may also collect information automatically through cookies and analytics tools.

Estimate Requests and Project Communication

When you submit an estimate request, call, or email us, we use that information to understand your project, prepare a response, schedule site visits, and communicate about next steps. That may include phone calls, emails, or text messages directly related to your painting inquiry or active project.

Text Messaging (SMS)

If you provide your mobile phone number and opt in — for example, by checking the SMS consent box on our website estimate form — TrueEdge Paint may send you text messages related to your estimate and project, such as appointment scheduling, reminders, confirmations, and status updates. Message frequency varies based on your project activity. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message; you will receive a single confirmation that you have been unsubscribed. Reply HELP for assistance, or contact us at (515) 864-6754. Consent to receive text messages is not a condition of purchasing any product or service.

We do not sell, rent, or share your mobile phone number or SMS opt-in information with any third parties or affiliates for their own marketing purposes. Mobile opt-in data is used solely to deliver the messages you requested from TrueEdge Paint.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide painting services, send you relevant communications about your project, and improve our website and services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Third-Party Services

Our website may use third-party tools for form delivery, analytics, maps, hosting, and social profile links. Those providers may process limited technical data needed to make the site function properly. Their handling of information is governed by their own policies.

Your Choices

You may contact us if you want to update your information, ask us to stop non-essential communications, or request clarification about what project information we retain for business records and customer service purposes.

Policy Updates

We may revise this Privacy Policy from time to time as our website, tools, or business practices change. When we do, we will update this page so the current version remains available in one place.

Contact Us

If you have questions about this Privacy Policy, please contact us at trueedge@paintdsm.com or (515) 864-6754.